How to Troubleshoot Samsung M4020ND Printer Not Printing?

Fix PrinterOffline
Jun 19
3 min read

Samsung printers have great performance and are famous across the world. This brand is well-known for its extensive range of printers and other electrical appliances. These printers are known for their versatility and excellent print quality. However, like other printers, they can also encounter certain issues. In this blog, we will discuss why your Samsung M4020ND printer is not printing and how you can make it work again. If you are experiencing an issue with your Samsung printer not printing, this blog will guide you through effective solutions to fix it.

Common Causes of Printing Errors in a Samsung Printer

If your printer is not functioning as usual, there may be an issue with it. In most cases, this error occurs due to connection problems. However, there could be several reasons that may be preventing your printer from printing. Check them out in the list given below.

Your printer’s connection might be faulty due to improper links to the power source or the connected device.
The ink levels are low, or the cartridges are not in their slots.
Some print jobs are stuck in the print queue and are not processing.
Incompatible printer drivers or software.

All these reasons can cause your Samsung M4020ND printer to print incorrectly. However, this error is quite common, and people can easily resolve it using some powerful troubleshooting methods.

How to Fix Samsung Printer Not Printing Error?

After identifying the reasons for your printer’s issues, you can use effective methods to resolve them. Here are the top three solutions to help you reset your printer to its default state.

Solution 1: Restart Your Devices

When you restart your devices, including the printer and the computer, your printer will resume printing. Try out this method first and check if your printer starts working.

First, disconnect your router from the power source.
Then, unplug the printer from the computer and the power supply.
Wait for at least 60 seconds to allow the devices to reset completely.
Now, reconnect your router to the power supply.
Also, reconnect your printer and computer to each other and the power supply.

Now, check if your printer starts working again. There is a chance that your printer will get back to its normal state. But if it doesn’t, follow the next methods.

Solution 2: Disable the “Use Printer Offline” Option

If your Samsung M4020ND printer is set as an offline printer on your computer, it will not be able to print. Therefore, you should disable this option on your computer. Once you do that, you will notice that your printer will start printing once again.

In the first step, click the Start button on your Windows computer’s taskbar.
After that, search for the Settings option and open it.
Select the Bluetooth and devices option, and then click Printers and scanners.
Next, select your printer and choose the Open Queue option.
Ensure the “Use Printer Offline” option is not selected. If it is checked, uncheck it.

Once you disable this option, your Samsung printer will resume operation. If this method doesn’t work for you, proceed to the next method to resolve the issue with your Samsung printer not printing.

Solution 3: Update the Samsung Printer Drivers

Printer drivers can also cause printing-related problems, which is why it’s essential to keep them updated. These updated drivers will ensure your printer functions optimally. So, let’s check how to update these drivers on your computer.

First, connect your printer and computer using a connection of your choice.
Turn on both devices by pressing the power button on each.
When the green light on your printer turns on, it shows that the device is ready for use.
Now, visit the Control Panel on your computer.
Then, select Devices and Printers.
Next, select your Samsung M4020ND printer and click the ‘Driver Details’ option.
Next, check all the information about the printer drivers.
Then, locate the “Update driver” option at the bottom of the Windows screen.
Click this option and wait for at least two minutes while your PC searches for the latest printer driver update.