How to Get My Xerox C230 Laser Printer Back Online? (Full Guide)

Fix PrinterOffline
3 days ago
4 min read

I have used the Xerox C230 printer for personal tasks, and it has always delivered reliable performance. However, occasionally it would go offline in the middle of a task. I was able to fix it easily due to my experience with this printer model. However, new users or those who aren’t tech-savvy might struggle to troubleshoot this issue.

If you are facing the same issue, don’t worry — I’m here to help you fix it. Make sure to read through the entire guide to gain a clear understanding of the most effective solutions.

Solution 1: Restart Your Xerox Printer and Computer

Sometimes the printer shows an offline problem due to some unknown glitches on your device. As a result, restarting the devices usually resolves the issue. Here is how you do it properly.

First, remove the printer’s power plug from the socket to ensure it is completely off.
Next, shut down your computer as well.
Unplug any cables connecting your printer to your computer to ensure a full power cycle.
Now, leave everything in such a condition for around 1–2 minutes.
After that, attach all the cables and wires.
Turn on the printer and connect it to the computer.
See if it is still facing the offline issue.

Solution 2: Uncheck the “Use Printer Offline” Option

If the Use Printer Offline option is selected for your Xerox C230 printer, then it is likely to show offline while printing. Therefore, you need to deselect this option to fix the issue. Follow the steps below to do that.

Initially, go to the Start menu icon to open the Control Panel window.
After that, access the Devices and Printers page.
On the next page, look for your printer name, right-click on it, and then choose the “See what’s printing” option.
Ensure you are on the printer tab and look for the “Use Printer Offline” option.
If a checkmark appears next to this option, click it to remove the selection.
After that, check if your printer is online or not.

Solution 3: Check Wi-Fi Connection

If the printer is not connected properly to your Wi-Fi network, then it is likely to show an offline problem. Here are the steps to establish a proper Wi-Fi connection:

Go to the Xerox Printer Drivers and Downloads page on your device and download the software.
Next, you need to open the software to access the Xerox Easy Wireless Setup page.
Use the USB cable to temporarily connect your computer and printer.
After connecting both devices using the USB cable, click on the Next option.
Now, the printer will search for available Wi-Fi networks.
After scanning, choose your Wi-Fi network from the list that appears.
Follow the instructions you see on the screen to complete the printer installation.
When the Wireless Network Security screen comes up, type the network password and click on Next.
Once you see the Wireless Network Setup Complete page, click on the Finish button.

Solution 4: Set Default Printer

When the printer is not chosen as the default printing device, it can cause a problem. To resolve the offline issue with your Xerox printer, follow these steps and set the printer as your default printing device.

Navigate to the Settings > Devices > Printers & scanners.
Then, look for your Xerox printer model and select the Manage option.
After that, click on the “Set as default” option.
Also, if you don’t want Windows to manage the default printer, then ensure that the “Let Windows manage my default printer” is unchecked.

Now, check if the printer is back online and ready to print.

Frequently Asked Questions

Why Is My Xerox C230 Printer Showing an Offline issue?

Here are the top reasons that could lead to the offline problem with your Xerox printer.

● The printer connection or configuration is not done properly.

● Your printer is having a driver or firmware problem.

● There is an internal software problem in your printer.

● The printer’s wireless and cords are loose or damaged.

● Your printer is not chosen as the default printing device.

● The “Use Printer Offline” setting may be enabled.

How Do I fix Offline Issue with My Xerox Printer?

You can use the fixes below if you want to remove the offline problem from your printer.

● Restart your printer and PC to resolve any technical glitches.

● Update the driver of your printer and the system OS.

● Make sure the “Use Printer Offline” option is not selected for your printer.

● Also, ensure that the printer is set as the default printing device.

● Ensure the printer and your operating system are connected to the same Wi-Fi network to maintain a stable connection.

● Ensure your printer and operating system are compatible.

Also, you need to look for more solutions if necessary.

How to Reset Xerox C230 printer to factory defaults?

Here are the quick procedures you can follow if you want to factory reset your printer.

Go to the Xerox C230 printer control panel.
Head to the Settings option and then choose Devices.
Use the arrow buttons to go to the “Restore Factory Defaults” option.
Select the type of reset you need (e.g., network, system), then confirm the action.
After that, the factory reset process will start.
After the reset, the printer may restart automatically. If not, then do it manually.